Product Updates, January 2024

Modified on Mon, 19 Feb at 6:35 AM

The first update from Jack this year! We've made several improvements to enhance transactional and collaborative experiences, providing you with greater control over your business finance. Here's what we've shipped.

Table of Contents


Transfer Between Jack Made Simple

Transferring money between companies in Jack is now faster and easier with Jack ID. Not only free and fast, the process is also secure and flexible. Find your company’s Jack ID in the Dashboard page in Jack Portal. Start your first transfer by clicking the Transfer → Between Jack button, and we’ll guide you through the steps. 

Make my first transfer →


Seize Control, Maximize Card Usage by Paying Card Bills Early

Have you ever been trapped in a situation where you need to make the important payment but your credit card limit is running out? Say no more! Now, you can take control of your Virtual Card usage better by paying card bills before the due date. Experience hassle-free payment for single or multiple company’s Virtual Cards, full or partial payment in one go, from Jack Portal.  No more delays in achieving your financial objectives.

See and Pay My Virtual Card → 


Inviting New Users to Jack is a Team Effort Now

Now, Employees and Bookkeepers can invite new users to Jack, besides Business Owner and Admin. You can do it one-by-one or multiple at once from Jack Portal. To ensure a controlled onboarding experience, all new invitation requests must be reviewed first by Business Owners or Admins, before the invitation is sent to the new user(s). Cheers for smoother coordination!

See how → 


Resolve Failed Transactions is GETTING FASTER now


Experienced your transaction failed while the payment is near the due date? The pressure from vendors and the stress from recreating the transaction from the beginning is UNMEASURABLE! We feel you.. That’s why Jack's team worked hard to eliminate the need to recreate failed transactions from scratch like it was. Now, if you experience failed or partial failed transactions, Drafter can immediately resubmit the transaction with correct information or Releaser can retry transactions in just one click. Additionally, you can acknowledge failure reasons better, directly in Jack Portal/App. Obviously, it will save your time and ensure quicker fund disbursement.  You can get access to detailed transaction records for easy tracking too, so you can identify failed transactions, understand the cause, and track the progress of retry or resubmit action. 

Find out more →


Little Fixes = Big Enhancements

  1. The new face of the Corporate Card page. New look. Even better Jack. See the difference here. 

  2. Enhance money withdrawal security with a robust approval workflow predetermined by the Business Owner/Admin for added peace of mind. Set workflow here.
  3. Never miss a beat with Jack’s new notification system. Read more here. 

  4. New tool: Check SWIFT/BIC code online.


Click here to start exploring these new features in your workspace.


If you want to explore the new product updates in Jack App, you must update the app to the latest version in Appstore/Playstore (search: Jack Finance then click Update button).



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