How to Setup an Automatic Payment for Card Bills

As a Business Owner or Admin, you can effortlessly set automatic payments to settle your company's card bills to ensure on-time payments and avoid late payment fees.. Follow this guideline to do that.

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No More Manual Card Bill Payments

With Jack’s scheduled payment, you can eliminate the need for manual card bill payments. This feature allows you to easily set up and configure automatic payments for your card bills. You have the flexibility to configure automatic payments based on your card bill's billing day using these two options:

  • On Billing Day: Your company's card bills will be paid on the 26th and at your preferred time of each month. You also have the option to postpone it to the following Monday if the 26th falls on a weekend.

  • After Billing Day: Your company's card bills will be paid 1-9 days after the 26th and at your preferred time of each month. You also have the option to advance the payment to the nearest Friday if the date falls on the weekend.


Card bill payments are due 9 days after the billing date at 23:59 (in WIB/GMT+7). If you don't make your card payments before the due date, your card will be suspended. Therefore, it's highly recommended to activate this feature!


How to Set Up Automatic Card Payment in Jack Portal

Business Owner and Admin can activate these features in the Jack Portal by following these guidance:

  1. Go to the Corporate Card page.

  1. At the top center of the page, locate and select the "three-dots" button, then choose the Auto Payment option.

  1. Decide whether you want to set up an auto payment "On Billing Day" or "After Billing Day".

    1. If you opt for "On Billing Day", you will be prompted to specify your preferred payment time (WIB) and determine whether you wish to postpone the payment to the following Monday by selecting “Only pay on business days”.

  1. If you choose "After Billing Day", you will be asked to input a number from 1 to 9, indicating your preferred payment date after the billing day (26th). Additionally, select your preferred payment time (WIB) and determine whether you wish to advance the payment to the nearest Friday by selecting “Only pay on business days”.

  1. Regardless of your selection, you will be presented with the 3 nearest upcoming payment dates to ensure that the automatic payment aligns with your requirements and company's policy.

  1. Once you've completed the setup, click the Continue button.

  1. A confirmation modal will appear. Confirm your activation by clicking the Turn On button. 

  1. Enter your Jack PIN and click Confirm.

  1. Your automatic card payment is now activated, and your next card bills will be paid automatically based on the configuration you’ve set up earlier. In the coming months, you will find similar details on this page.

  1. As your business changes, you are flexible to turn on or off this auto payment configuration by clicking the toggle button at the Card Bills Auto Payment page. If you wish to turn it off, you have to pay bills manually before the due date to avoid card suspension or late payment fees.

  1. If you ever need to modify your automatic payment settings, you can do so by clicking on the Change button and editing your automatic payment details as required.

  1. Should your company balance be insufficient when your card bill is scheduled, the transaction for the card bill will be marked as 'Payment Delayed'. To learn how to resolve this issue, please refer to the guide here.


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